---
title: Task Reminders (CRM Pro)
description: Learn how CRM Pro users set task reminders in Dealius — reminder options, email and in-app notifications, and when reminders stop.
---
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# Task Reminders (CRM Pro)
## How to set reminders on tasks so you never miss a follow-up.
CRM Pro users can set a reminder on any task to receive an email and in-app notification ahead of the due time. Reminders are personal — only you see and receive the reminders you set.
This feature is available to **CRM Pro users only**.
---
**Setting a Reminder**
In the Add or Edit Task form, use the **Reminder** dropdown located above the Notes field. Options:
| Option | When the reminder is sent |
| --- | --- |
| No Reminder | No reminder is sent. This is the default. |
| At Task Due Time | At the exact due date and time. |
| 30 minutes before | 30 minutes ahead of the due time. |
| 1 hour before | 1 hour ahead of the due time. |
| 1 day before | 24 hours ahead of the due time. |
| 1 week before | 7 days ahead of the due time. |
| Custom | Choose your own date and time for the reminder. |
Select an option and save the task. No reminder is set by default — you must choose one explicitly. 
---
**Who Can Set a Reminder**
Any CRM Pro user can set a reminder on **any task they have access to**, including tasks they did not create and tasks assigned to someone else.
Reminders are specific to the user who set them. If three people set a reminder on the same task, each receives only their own — and none of them can see the others' reminders.
---
**How You'll Be Notified**
**Email:**
```
Hello [Username], This is a reminder for your task: [Task Name] Due: [Due Date] at [Due Time] [View Task →] Best regards, Dealius Team
```
**In-app notification:**
Title: *Task Reminder: \[Task Name\]*
Body: *Due \[Today at 3:00 PM / Tomorrow at 9:00 AM / on Jan 15 at 2:00 PM\]*
Example: *Task Reminder: Call with Adam Jones — Due Today at 3:00 PM*
---
**When Reminders Stop**
| Situation | Behavior |
| --- | --- |
| Task marked as Done | Reminders stop immediately. |
| Task due date is in the past | Reminders stop. Overdue tasks do not generate reminders. |
| CRM Pro deactivated, then reactivated — task is overdue | No reminders are sent. |
| CRM Pro deactivated, then reactivated — task is not overdue | Reminders resume on their regular schedule. |
---
**Reminder Timing and Your Timezone**
Reminder delivery follows the timezone set under *User Settings \> Preferences \> My Timezone*. This defaults to your office timezone but can be overridden per user. If your reminders are arriving at unexpected times, check this setting first.
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