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Property Ownership

A guide to the owner-related sections on the Property Profile Info tab, including owner company, owner contacts, and other contacts.

The Property Profile Info tab contains two owner-related sections: Owner Information and Owner Contact Details. Together, these sections allow you to associate an owner company, owner contacts, and additional contacts with a property.

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Owner Information

This section functions similarly to the Client Information section on a deal profile. You can search for an existing company of any type or create a new one directly from here.

Fields:

  • Legal Entity — Stored at the property level for the selected company, similar to how it is stored on deals. Every new value entered here is recorded on the company's card.
  • When a company is selected or created in this section, it is automatically assigned the Owner type. This is reflected on the company card under the People tab as an owner tag, and in the company's Linked Properties area, which contains two lists:


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  • Current Properties — Properties where this company is listed as an owner. Each entry links to the property profile in a new tab.
  • Formerly Owned — Properties pulled from sale deals where this company is listed as the Seller Company. Each entry links to the property profile.

Note: The Linked Properties area is informational only. Properties cannot be linked or unlinked directly from a contact or company card.


Owner Contact Details

Contacts in this section are automatically populated based on the company selected in the Owner Information section, provided the current user has permission to view them.

All contacts added or created here are automatically assigned the Owner contact type. The same changes are reflected on the contact's record under the People tab.


Other Contacts

Additional contacts of any type can be added to the property in the Other Contacts section. Multiple contacts with different contact types can be added here.

Contacts are only visible to users who have permission to view them. If a user does not have the required permission, the contact is displayed as blocked with a lock icon.


Updating the Owner When a Sale Deal Closes

When a sale deal is submitted for closing, the lead broker on the buyer side (if there is one) sees the Select Next Owner for Property window. It asks whether the property's owner should be updated once the deal is closed.

  • Company — Shows the property's current owner company. You can pick a different company, and the contact list will update to show that company's contacts.
  • Owner Contact — Choose the owner contact from the contacts linked to the selected company.

Click Confirm to save your choice to the deal. The property profile doesn't change straight away. The new owner is applied to the Owner Information and Owner Contact Details sections only after the deal has been fully approved and closed. If an approver rejects the deal, the property's owner stays as it is. Click Cancel to leave the current owner unchanged.

When the update is applied, the new owner company and contact are given the Owner type, just like owners added directly on the property profile.